Mulebuy Tracking Guide 2026
How to track your Mulebuy order from purchase to delivery — step by step
Order Journey Overview
Order Placed
Day 0You have placed your order and paid. Mulebuy will purchase the item from the seller.
Item Purchased
Day 1-2Mulebuy has bought the item from the Chinese seller on your behalf.
QC Photos Ready
Day 3-5Item has arrived at Mulebuy warehouse. Quality control photos are uploaded for your review.
QC Approved
Day 5-6You've reviewed and approved the QC photos. Item is queued for packing.
Shipped
Day 6-7Your package has been shipped and a tracking number has been assigned.
In Transit
Day 7-20Package is in transit through the international shipping network.
Customs Clearance
Day 15-22Package is being processed by destination country customs.
Delivered
Day 16-25Package has been successfully delivered to your address.
Tracking by Shipping Method
DHL Express
5-8 days
Format: 10-digit number (e.g. 1234567890)
Track at: dhl.com/tracking
UPS
7-10 days
Format: 1Z followed by 16 chars
Track at: ups.com/track
YunExpress
10-18 days
Format: YT followed by numbers
Track at: yuntrack.com
EMS
12-20 days
Format: Starts with E, ends with CN
Track at: ems.com.cn/english
ePacket
15-25 days
Format: Starts with L, ends with CN
Track at: 17track.net
Tracking Not Updating?
It's normal for tracking to show no updates for 3-5 days after shipping, especially during transit from China. If there's no update after 7 days, contact Mulebuy customer service. For urgent help, post in our Discord with your order number.
Get Help on Discord