How to Buy on Mulebuy — 2026 Guide
Complete step-by-step tutorial for beginners — from finding products to doorstep delivery
Create a Mulebuy Account
Go to Mulebuy.com and register with your email. Verify your account and complete profile setup. Adding your shipping address now saves time later.
Pro Tips
- Use a dedicated email for shopping agent accounts
- Set your default address to avoid mistakes
- Enable 2FA for account security
Find Your Product
Use our spreadsheet links or browse platforms like Taobao, Weidian, or Yupoo. Copy the product URL when you find what you want.
Pro Tips
- Use spreadsheet links for verified products
- Check batch info on our brand pages
- Join Discord for seller recommendations
Submit the Link to Mulebuy
Paste the product URL into Mulebuy's search or submission form. The product will load with pricing, options, and availability.
Pro Tips
- Specify size, color, and quantity clearly
- Leave notes for special requests
- Check estimated fees before submitting
Pay & Wait for QC Photos
Pay for the item plus Mulebuy's service fee (typically 5-10%). Mulebuy purchases the item and takes quality control photos within 3-5 days.
Pro Tips
- Payment is held in escrow until you approve QC
- Check our QC guide before reviewing photos
- Request additional photos if needed
Review QC Photos
Once Mulebuy uploads QC photos, carefully review them. Check logos, stitching, tags, and overall condition. Approve or reject.
Pro Tips
- Compare with reference photos from our brand pages
- Check all angles before approving
- Reject if anything looks off — you'll get a full refund
Choose Shipping & Declare
Select your shipping method based on speed, cost, and customs risk. Enter the declared value and product description.
Pro Tips
- Use our shipping guide to choose the right method
- Follow our declare guide to reduce customs risk
- DHL for speed, EMS for balance, ePacket for budget
Track & Receive
After Mulebuy ships your package, you'll receive a tracking number. Monitor the tracking and check your local customs for any holds.
Pro Tips
- Use 17track.net for universal tracking
- Keep the tracking number saved
- Contact Mulebuy if stuck in customs
Still confused? Our community is here to help!
80,000+ experienced Mulebuy buyers in our Discord ready to answer any question
Ask on Discord